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Bugs

Found a bug on Schoolhouse? Share it here. For urgent or account-specific issues (eg appealing a suspension, age verification support), reach out to User Support. Right now we can't guarantee that we'll respond to every bug, though we expect to revamp this process later in 2026.

Learner Engagement for Each Session

It would be great if we can see the learner engagement for each session as a percentage, because I have hosted quite a few sessions in Precalculus, but it still shows me that I have had no engaging sessions, although many learners are interacting in my sessions.

in progress

My Schoolhouse Profile Statistics Have Been Altered

I just went to my Schoolhouse profile and noticed a drop in my Learners Impacted stats. I had 100 learners impacted and now it's 95. Also, the amount of positive ratings I had went down, as well my volunteer hours on the Schoolhouse portfolio. I don't know why. Is this a glitch? Please let me know.

in progress

Attendances percentages next to learner name

Give everyone on schoolhouse and attendance score. This would be kind of like a credit score for how likely a learner or tutor is to show up. There needs to be some sort of consequence for not showing up. I think a public percentage of (sessions attended/sessions signed up for). For new learners, it could be undetermined to handle the 0/0 case.

in progress