Senior tutor journey shows lock icon and "Registration is currently closed" tooltip when no highly engaging sessions have occurred
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Michael G
In subjects where I am a tutor, am not yet a senior tutor, and have had no highly engaging sessions, I see a weird lock icon by the "Host ten highly engaging sessions" text, along with a help icon with tooltip that says "Registration is currently closed. Please check back later." See first attachment. I see this in Statistics, Reading and Writing, Chemistry, and Enrichment, subjects I'm either partially or fully certified in and in which I've held no highly engaging sessions.
I'd expect to see something like the second attachment, with the hourglass icon, just showing that 0 have been completed, and without this "Registration is currently closed" help icon and tooltip.
I don't know if there are any contexts in which the help icon and tooltip make sense, but they don't seem to make any sense here. I don't know in what context the lock icon would make sense either.
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Adriana Gutierrez
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Adriana Gutierrez
Hi, Michael! Thank you for flagging! I'm working on a fix and will update here when it's live. As usual, I really appreciate you taking the time to document these issues as you encounter them.
Michael G
Adriana Gutierrez Great, appreciate the update.
Adriana Gutierrez
Michael G: This bug should be fixed. Please let me know if you continue to have this issue.
Michael G
Adriana Gutierrez Confirmed. One thing I noticed while verifying this is that when I apply the My Own filter to bug reports, Complete items are filtered out. This is not something I had noticed before (it's either a behavior change with the new Feedback system or I've somehow not noticed it before), and it made it harder to find this item, due to the bug https://schoolhouse.canny.io/bugs/p/links-in-emails-from-mentions-in-bug-reports-no-longer-work which prevented me from navigating directly to the bug from the notification email I received. In any case, thanks for fixing this.
Adriana Gutierrez
Michael G: interesting. As far as I know that behavior shouldn't have changed, but I agree it doesn't feel like the right UX.