Unhelpful Ratings Problem
Sadiqah H
I have encountered this problems 4 times before with the same learner. Long Story short I help them with a topic and than they give me an Unhelpful Rating. I am a type of person who can get demotivated with these rating. Unhelping Rating with an EXPLANATION may help tutors learn from their mistakes and see what can change. If I am getting these Unhelpful Rating with no feedback, not only does it make me demotivated, but it also does not help me know where I can improve.
My Final suggestion is If a person selects Not Helpful Rating, can we add a tool where they have to type out why it wasn't helpful.
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Sadiqah H
Edit - If people leave Unhelpful Ratings have to comment, we should also make it to where Helpful and Super Helpful Ratings should comment. We could potentially encourage people to do this by giving them more SP points.
Mattis L
Yes there has been another suggestion like this, where not helpful=required feedback