Technical issue
complete
Kaavya S
I could not start my Schoolhouse session as I was clicking on the start session button and it redirected me to the Zoom window launch meeting webpage, but from there, when I clicked on start meeting the page was not responding as if my clicks were not processed. It wasn't an internet connectivity issue as all my other tabs were working normally, it was just the Zoom Launch meeting webpage that was irresponsive.
Log In
Anees Iqbal
complete
The user tried it on their mobile phone and it worked there. I suspect there's a browser configuration breaking the zoom website for this user.
Suggested solution here is to start a new Chrome User Profile and use Schoolhouse there
Anees Iqbal
Hi Kaavya,
I just reached out to you on Slack. Let's dig into this further, telemetry on the schoolhouse side doesn't seem to indicate anything wrong so I'd like to figure out why its happening