Not Helpful = Required Feedback
under review
Sara Y
Hello everyone. I think that it would be nice if whenever someone gives a tutor a "Not Helpful" rating, they should be required to explain why. This is because if there is no feedback given to the tutor, they won't be able to improve!
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Jackie Y
Agreed. Or at least make it mandatory to select at least one of the pre-written comments
Odelia O
Truth
Sneha M
Yes this would be awesome!
Ruth B
Yes!! We need this frrr!!
Hind S
I also think just like they’re allowed to rate us not helpful, we should be able to rate them as inactive, slow, or unresponsive, and we can request reviews to guarantee if the feedback is correct; they can look into the peer reviews/session recordings and instead of just marking a tutor’s performance, they can also say something’s regarding the learner’s performance.
Hind S
I agree with this! Not Helpful reviews should be taken much more seriously and require brief reviews and explanations! In my previous sessions, a lot of learners don’t even state their doubts or ask me to help them in any way… they stay quite and don’t even interact in the chats… then they mark my sessions as not helpful; it doesn’t make sense to me.
Anaya M
Honestly,
yes
! I had someone who showed up to a session for a few minutes, left early, and then gave me a "not helpful" review... like, how were you even there long enough?Joshua A
I think it would be good if typing some feedback was generally required. For a tutor to spend 75 minutes with you and you do not give them any feedback on the session is just rude
Anaya M
Joshua A: I agree--I'd like
some
feedback to be necessary. (And not just one word, like "good," or "slow," but actually at least a sentence or two.)Soham K
i agree, i got a "Not Helpful" rating as a tutor, but when I asked for feedback the next lesson no one said anyth so i don't even know what to change
Olivia F
On this note, I also think that tutors should be able to request "Not Helpful" ratings from participants who were not present or interacting in the meeting or perhaps hadn't been to prior meetings in the series to be deleted. I recently got a not helpful rating from someone who was only at my session for 3.5 minutes, didn't interact, wasn't even taking the course I was tutoring and didn't come to any prior meetings in the series, yet my profile is still marked with a not helpful review.
Henry L
Olivia F: Same for me! That's why a reason would be needed.
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