Explanations for Not Helpful Ratings
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Vidushi G
I have occasionally received "not helpful" ratings from learners, but they are always empty. I get that the learner was not satisfied with my session, but I can't improve unless they specify exactly what was wrong. Do you think it would help if whenever a learner gives a tutor a "Not helpful", they are required to write at least 50 characters of feedback explaining why?
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Mattis
Good idea! There’s already another idea like this, and I agree. There often no explanation for a not helpful rating, and it sort of takes away from the point of constructive criticism if you can’t know what you did wrong.