Errors in Data Protection training
Michael G
Continuing to work my way through the optional trainings, captured some mostly minor errors in this training.
1) In the first attachment, the session length is estimated at 10 minutes. In the second, it's estimated at 5 minutes. The slides are pretty wordy and there are a few spots where the user has to respond to questions. I think 10 minutes is probably a better estimate.
2) The third attachment is the first of quite a few that refer to "your supervisor." At times I felt this training was targeting three different audiences - employees of Schoolhouse, people on volunteer teams at Schoolhouse, and regular volunteer tutors. For the last category (mine), there's no supervisor I'm aware of that I'd talk to. That concept may exist when on a volunteer team, and I'm sure there's that concept for employees, but for people in my position, I found the "your supervisor" language awkward.
3) In the next attachment, "delete it as soon as you don't need anymore" is likely missing an "it" between "need" and "anymore".
4) In that same attachment, "product team supervisor" feels like it is meant to speak to employees of Schoolhouse rather than those on a volunteer team or just regular volunteer tutors.
5) In the last attachment, we've got a different ending page than most training classes have, and the "Please let your supervisor know you've completed it" is again not going to make sense to the majority of the people with access to this training.
6) One final note on the first intro slide - the bullets don't match up that well with the slides the user will see in the rest of the training. Some of the other trainings have bullets that clearly refer to sections of the training that occur in the order they are presented on the intro slide. The maintaining personal security slide appears in between slides that talk about protecting PII, and virtually all of the training covers protecting data with only one slide that I saw talking about personal security. I don't think the intro slide necessarily needs to change (I certainly wasn't confused by it, and most users will skip right over it), I just wanted to call out that I found it to be structured a bit differently than other intro slides of training classes I've recently taken at Schoolhouse.
7) Possibly the personal security slide may want to be repositioned and/or reworded a bit as it does feel like it interrupts the flow of data protection slides. It's also the slide I consider the least specific to Schoolhouse, with advice (don't leave laptop unattended, don't fall for phishing attacks, choose strong passwords) that employees at most companies are going to be shown. The other slides I found to be more cohesive and fit the overall theme of "these are things Schoolhouse volunteers need to know based on the interactions they are likely to have on the platform." Something that ties the concepts together might help, e.g. "To protect access to sensitive data, you must ensure your device and account remain secure, which you can do by keeping your device locked when unattended, choosing strong passwords, and knowing how to spot and avoid phishing attacks." Something like that that links the concepts together might be helpful.
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